Question
What if my printed copies are wrong?
Copies printed wrong, damaged on the way, short or never delivered are printed again at no charge. Open the piece and press Ask for a reprint.
They're printed again at no charge. Copies printed wrong, damaged on the way, short or never delivered all count.
Ask for a reprint
Open Print from the menu, and open the piece.
Under the order, press Something wrong with these copies?
Choose what happened: Printed wrong, Damaged on the way, Some are missing or They never arrived.
Say what's wrong, in a few words.
Press Ask for a reprint.
The order says you asked while it's checked. Once the copies are printed again, it says so, with the date: a reprint, at no charge.
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