CAMPAIGN INBOX & LEADS
Every reply lands in one inbox, sorted by campaign.
Stop checking five inboxes for one answer. Every reply to every campaign arrives here, grouped by campaign, with each lead's stage sitting right beside their name.
WHAT GOES WRONG WITHOUT IT
Replies land in five inboxes, and warm leads go cold.
A campaign goes out, and the replies start coming in. One lands in your main inbox. Another goes to the account you used for the sign-up form. A third sits in a teammate's folder, unread until Friday.
Nobody owns the thread, so nobody owns the follow-up. The person who replied within an hour, ready to book, waits three days for an answer, then books somewhere else.
By the time you piece together who said what, the campaign that started the conversation is old news, and the lead has moved on.
HOW IT WORKS
From reply to reply, in four steps.
No new inbox to check, no spreadsheet to update. Here's what happens after someone replies to your campaign.
The reply arrives
Every reply to a campaign lands in your inbox automatically, sorted by business, then by campaign.
The lead gets a stage
Each lead sits at a stage: engaged, warm, hot, won or lost, so you see where every conversation stands at a glance.
We draft the reply
We draft a reply in your business's voice from the conversation so far, or route the lead to you.
It goes out, signed
Every answer goes out signed with your default email signature, under your own name.
IN DETAIL
Three ways the inbox keeps leads from slipping away.
Here's what happens under the hood every time someone hits reply.
SORTED BY CAMPAIGN
Every reply finds its campaign, automatically.
A spring sale and a loyalty email go out in the same week, and both sets of replies stay apart. Each one arrives sorted by your business first, then by the campaign that caused it.
- Replies grouped by business, then by campaign
- No separate inbox to check or forward from
- Every thread kept with the campaign it answers
LEAD STAGES
Every lead carries a stage from engaged to won.
A reply isn't just a reply. The moment it lands, the lead sits at a stage: engaged, warm, hot, won or lost. You see where each conversation stands without reading it again.
- Five stages: engaged, warm, hot, won, lost
- Tasks on any lead, at any stage
- Stage sits beside the name, not buried in notes
REPLIES IN YOUR VOICE
A reply drafted for you, signed as you.
Our team answers each reply in your business's voice, from the conversation so far, or routes the lead straight to you.
- Every reply answered in your voice
- Routed to you when it needs you
- Signed with your default signature automatically
WHAT IT MEANS FOR YOU
Fewer lost leads, less hunting around.
Here's what changes once every reply lives in one place.
Nothing to dig for
Every reply sits in one inbox, sorted by campaign, so you stop opening five tabs to find one answer.
You know who's close
A stage beside each lead shows who's just browsing and who's ready to book, before you open the thread.
Follow-ups don't slip
Every lead can carry a task, so it's written down, not left for you to remember on a Tuesday.
Replies sound like you
Our team answers in your voice, from the conversation so far, or routes the lead to you.
Every reply, signed
Your default email signature goes out on every reply, so leads always know who they're talking to.
THE DIFFERENCE
Compared to checking five inboxes.
A typical inbox setup
- Replies scatter across inboxes and accounts
- No way to tell who's close to buying
- Follow-ups live in memory and sticky notes
- You write every reply from a blank page
- Replies go out without a consistent signature
Web Presence Websites
- One inbox. Every reply, sorted by campaign.
- A stage beside each lead. Engaged, warm, hot, won or lost.
- A task on every lead. Nothing to remember by heart.
- Every reply answered, in your voice, or routed to you.
- Every reply signed with your default signature.
QUESTIONS
Reply management, answered.
Why keep replies here instead of my regular email?
Every reply to your campaigns arrives here, sorted by campaign, with the lead's stage and any tasks sitting right beside it. Nothing warm has the chance to go cold in an inbox you forgot to check.
How does Web Presence Websites sort my replies?
Replies arrive sorted by your business first, then by the campaign that caused them. With three campaigns out at once, each keeps its own set of replies, never mixed together.
What are the lead stages?
Every lead sits at one of five stages: engaged, warm, hot, won or lost. You see the stage beside the name, so you know where a conversation stands before you open it.
Can a lead carry tasks?
Yes. Any lead can carry a task at any stage, a call to make or a quote to send, so the next step is written down instead of left to memory.
Does Web Presence Websites write the reply for me?
Yes. Our team answers each reply in your business's voice, built from the conversation so far, or routes it straight to you.
Will replies look like they came from me?
Yes. Every reply sent from the inbox goes out signed with your default email signature, so the person on the other end knows exactly who they're talking to.
Does this replace my regular email?
It's where your campaign replies live, sorted and staged. They're answered from the campaign inbox itself, so nothing is duplicated across two places.
WORKS WITH
Pairs naturally with the rest of your campaigns.
The campaign inbox is one piece. Here's what connects to it.
Sequences: follow-up that starts the moment someone replies
A sequence starts for one contact the moment they click a campaign, fill in its landing-page form, or reply.
Email signatures sign every reply
Replies from the campaign inbox go out signed with your default signature. We set one for each team member, so every name matches every message.
Market research writes in your voice
The reply AI suggests reads the same research file every writer on the platform uses, so a reply sounds like your emails, your website and your campaigns, all at once.
Segments catch everyone who didn't reply
We save the people who opened a campaign but never wrote back, then follow up with a new subject line instead of waiting on the inbox.
Keep every lead warm, from first reply to last.
One inbox, sorted by campaign, with every lead's stage beside it, every time someone writes back.