Turn opens into a resend that works
The team reads your reporting and saves exactly who clicked, who opened without clicking, or who never opened at all.
See segments and follow-upsHONEST REPORTING
Reports you can actually believe
Every open gets classified the moment it happens: scanned by software in one column, opened by a real person in the other. Your report updates live in your client login from the first message, so the number we plan with is actually true.
THE HONEST NUMBERS PROBLEM
Why your old open rate looked too good
Plenty of business inboxes run security software that opens every email the moment it lands and clicks every link inside, checking for danger before anyone on the team ever sees the message.
That scan happens whether or not a single human reads your subject line. Count it as a real open, and your report tells you a launch worked when it actually landed in a filter at two in the morning.
Plan a resend, a follow-up sequence or next month's calendar around a number like that, and you're building a decision on a robot's click, not a customer's interest.
HOW IT WORKS
From send to human open, automatically
No setup, no toggle to find. Every report works this way from your very first campaign.
01
We hit send
Delivery starts reporting immediately: sent, delivered, bounced or queued, before the first open ever lands.
02
Every open gets classified
An open that arrives the way scanning software opens it is marked automated. Everything else is marked human, in its own column.
03
Clicks and reactions join the same report
Clicks, complaints, unsubscribes and any landing-page form someone fills out land in the same live report.
04
Check one subscriber whenever you need to
Look up a single person's activity, opens and clicks included, any time a question comes up.
IN DETAIL
What your report actually shows
Three places the detail pays off.
HUMAN VS AUTOMATED
Human opens, counted on their own
When an email opens the way scanning software opens it, fast, every link clicked, often before business hours, we mark it automated, in its own column, kept out of your results.
- Every open classified automatically
- Automated and human opens kept in separate columns
- No manual filtering of your data
LIVE REPORTING
Your report is live before the send even finishes
You don't wait for a morning summary. Delivered, human opens, automated opens, clicks, bounces, complaints, unsubscribes and any landing-page response update from the first message that lands.
- Delivered, opens and clicks update live
- Bounces, complaints and unsubscribes in the same report
- Landing-page form responses included
VARIANTS, DOMAINS & PEOPLE
Compare variants, domains and any one subscriber
Two or three subject lines in one campaign? See how each variant performed side by side, not buried in one blended total.
- Variant-by-variant results side by side
- Delivery broken down by sending domain
- Any subscriber's activity, looked up in seconds
WHAT IT MEANS FOR YOU
Make calls on numbers you can trust
Five ways an honest report changes what happens next.
A resend to people who actually missed it
We follow up with subscribers your report shows as not opened, not the ones a scanner already marked read.
See which subject line really won
Human open rates compared across campaigns and variants, so you learn what customers respond to, not what a filter does.
Spot a domain problem early
Delivery broken down by sending domain shows a dip exactly where it starts, not hidden in one blended average.
Answer a customer on the spot
A subscriber asks if your email ever arrived. Look up their activity and tell them, right then.
Report a number you can defend
Tell your business partner the real open rate, the one that only counts people who actually read it.
COMPARED
The open rate you can defend
Here's what changes when your email analytics count people instead of software.
A typical email platform
- Inflated opens. Security scanners open everything, so your rate looks great and means little.
- One blended number. Every open counted the same, scanner or subscriber.
- Reports that catch up. Numbers settle hours after a send.
- One total per campaign. Variants blur into a single average.
- No domain detail. A delivery dip hides inside the overall number.
- Digging for one customer. Finding a subscriber's activity means exporting and searching.
Web Presence Websites
- Human opens only. Scanner opens are split out, so the number you see is people.
- Two columns. Automated and human opens, side by side.
- Live from message one. Delivered, opens, clicks and more update as they happen.
- Variant-by-variant results. See exactly which version won.
- Delivery by sending domain. Spot exactly where a problem starts.
- Subscriber lookup. Open any one person's activity in seconds.
QUESTIONS
Your questions about open rates, answered
Straight answers about what your report counts and why.
Why is my open rate lower than on other platforms?
Because it counts people. Security software opens most business email automatically; we show those opens separately so the number you plan with is real.
What counts as an automated open?
An open that arrives the way scanning software opens it: usually fast, often with every link clicked too, frequently outside business hours. We mark that automated and keep it out of your human open count.
How soon can I see results after a campaign sends?
Your report updates from the first message that lands: delivered, human opens, automated opens, clicks, bounces, complaints, unsubscribes and landing-page responses, all live, not a next-day summary.
Can two subject lines or designs be compared in the same campaign?
Yes. When a campaign runs with more than one variant, the report shows each variant's results side by side, not blended into one total.
We use more than one sending domain. Can I see how each one is doing?
Each sending domain's delivery shows on its own in your report, so you can see exactly how that domain is performing rather than one number for everything.
Can I check what one specific customer did with my email?
Yes. Look up any subscriber in your client login and see their activity on a campaign: whether they opened, whether it was counted human or automated, and whether they clicked.
Is there anything I need to set up or turn on for this?
No. Reporting classifies every open automatically the moment your campaign sends. There's nothing to turn on or configure.
What does the report include besides opens?
Delivered, human opens, automated opens, clicks, bounces, complaints, unsubscribes and responses from your landing page, all in one live report.
WORKS WITH
Reporting plays well with everything else
Services that turn your report into your next move.
Pre-send review catches mistakes before they cost you opens
Every campaign gets a specialist read: subject line, links, structure and footer, so your report starts clean.
See pre-send review
Sending domains built to land
Your domain is registered, authenticated and hosted for you, so the opens your report counts actually reach the inbox first.
See sending domains, handled
A sending pace that protects your reputation
Each domain earns more volume gradually and each inbox provider gets its own pace, so the opens you count keep landing.
See deliverability
Stop guessing. Start believing your numbers.
Every open classified, live from your first send, with nothing to set up.