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ONLINE BOOKINGS

Customers book themselves in — at the times you're really free.

We list your services and your team, and customers see live availability and pick a time, day or night. No calls back and forth, no double-booked Saturdays, no guessing whether that 3 p.m. slot is still open.

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THE PROBLEM

Phone tag loses bookings. A double booking loses the customer.

A customer wants to book a cut, a table or a consult, and they call. You're with another customer, so it rings out. They try the next business on the list instead, and you never know you lost them.

Even when the call connects, you're checking a paper diary or three different calendars while they wait on the line. Book them into a slot that's already taken, and the second customer arrives to find their appointment gone.

Every one of those moments is a booking you worked for and still lost, over a phone call that should have taken ten seconds.

HOW IT WORKS

From browse to booked, in under a minute.

Your booking page shows exactly what's open, right now, for exactly the service and person the customer wants.

01

They pick a service

Haircut, consult, table for four — whatever you offer, listed with who does it.

02

They see what's really open

Live availability shows only the times that are actually free, for that service and that team member.

03

They get a confirmation

An email lands in their inbox straight away, sent from your own domain.

04

A reminder lands before the appointment

So they show up, and you're not left holding an empty chair.

IN DETAIL

Three parts of online bookings, up close.

Here's exactly what your customers see, and exactly what you control.

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SERVICES & TEAM

Every service, every teammate, one calendar.

We list what you offer and who does it: a haircut with Priya, a deep clean with Sam, a consult with you. Customers choose both in one step.

  • A set length and service for every booking
  • The right team member assigned to each one
  • Customers choose a person, not just a time
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LIVE AVAILABILITY

Customers see what's actually open — not what might be.

The moment a slot is taken, it disappears from the calendar for everyone else looking at that page. No double-checking, no awkward calls to say a time's gone.

  • A booked slot vanishes from the calendar instantly
  • Availability matches each team member's actual hours
  • Customers book the next open time, not a guess
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CONFIRM, MOVE OR ADD

Bookings confirmed, moved or added, all in one place.

Every booking lands in one place, whether a customer made it online at midnight or you took it over the phone this morning. Any booking can be confirmed, shifted to a new time or declined in a couple of taps.

  • Any booking confirmed, declined or rescheduled
  • Bookings taken online or by phone
  • One calendar for every booking, however it arrived
See why Web Presence Websites books your customers in too

WHAT IT MEANS FOR YOU

More bookings, less back-and-forth.

Every one of these comes straight from customers booking themselves in, on their own time.

No more phone tag

Customers book at 11pm on a Tuesday if that's when they're free, without a single call or voicemail.

No more double bookings

A slot that's taken is gone from the calendar the second it's booked, for every customer looking at that page.

Reminders sent without you lifting a finger

Confirmation and reminder emails go out automatically, from your own domain, so customers know exactly who they're from.

Room for walk-ins and regulars

Phone and walk-in bookings drop into the same calendar as the ones made online, so nothing's ever double-booked.

COMPARED

What booking the old way actually costs you.

Here's the difference between a phone and a diary, and a calendar that works while you don't.

A typical booking page

  • Customers call and leave a message, hoping you call back before they book somewhere else.
  • Two customers get told the same slot, and someone's left standing at the door.
  • Confirmations come from a personal inbox, or don't come at all.
  • Phone bookings live on a sticky note, not the calendar everyone else sees.
  • No reminder means a quiet no-show, and an empty slot you can't fill.

Web Presence Websites

  • Book any time. Customers book themselves in at the hours you're actually free, no callback needed.
  • Live availability. A booked slot disappears from the calendar the moment it's taken.
  • From your own domain. Confirmation and reminder emails go out clearly as you.
  • One calendar. Phone and walk-in bookings sit beside every one made online.
  • A reminder before they arrive. Sent automatically, so fewer no-shows and fewer empty chairs.

QUESTIONS

Everything you're wondering about online bookings.

Do reminders go out by themselves?

Yes. Confirmation and reminder emails go out from your own domain, so customers know exactly who they're from, and you don't have to send a single one yourself.

Can I still take bookings by phone?

Yes. Phone bookings sit in the same calendar as the ones customers make online, so nothing gets missed or doubled up.

Can customers see which team member is free, not just a time?

Yes. We list your team alongside your services, and customers choose both: the service they want and the person they want doing it.

What happens if someone needs to reschedule?

Any booking can be confirmed, declined or moved, online or by phone, so shifting someone to a new time takes a couple of taps.

Can two customers book the same slot by accident?

No. The moment a slot is taken, it comes off the calendar for everyone else looking at the page, so it can't be booked twice.

Will confirmation emails look like they're really from my business?

Yes. They're sent from your own domain, with your name on them, not a generic address customers won't recognize.

Does the booking page live on my own website?

Yes. Customers book themselves in from your website, listing the services and team we've set up for you.

WORKS WITH

Bookings is one piece. Here's what runs alongside it.

Your booking page doesn't stand alone — it's part of the website and the emails that bring customers to it.

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Your booking page lives on your own website

Give us your current website or a few lines about the business, and our team writes and designs every page in your brand, including the one customers book from.

See how we build websites
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Confirmations from a domain that's really yours

Your sending domain is registered, authenticated and hosted for you, so every confirmation and reminder clearly comes from your business.

See how sending domains are set up
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A landing page for every offer you book around

Running a seasonal promotion? We build a landing page in your brand from the same brief as the email that announces it.

See landing pages on your domain
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Sell gift cards and products alongside your bookings

We set your currency, tax and delivery or pick-up, so you sell straight from the same website that takes your bookings.

See the online shop
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Stop playing phone tag. Start taking bookings.

Tell us your services and hours, and let your calendar do the asking from here.